Get In Touch

We're here to help. Let's discuss how we can assist your business

Office Address

No. 305, 3rd Floor, Unit 1, Building 2

No. 26 Shamen West Road

Jinshui District, Zhengzhou

Henan, 450000, China

Available Monday to Friday, 9:00 AM - 6:00 PM CST

Email Support

Technical Support:
support@qiantiannet.com

Business Development:
mahui1@qiantiannet.com

We typically respond within 24 hours

Support Availability

24/7 Technical Support
Emergency issues handled 24 hours a day

Business Hours
Monday - Friday, 9:00 AM - 6:00 PM

Holidays
Limited support on weekends

Response time typically under 2 hours

Send us a Message

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Frequently Asked Questions

Quick answers to common questions

How quickly can you start a project?

We can typically start projects within 1-2 weeks, depending on requirements and team availability. Emergency projects can be expedited with proper arrangements.

What payment methods do you accept?

We accept bank transfers, credit cards, wire transfers, and other standard payment methods. Custom payment arrangements can be negotiated for enterprise clients.

Do you provide ongoing support after launch?

Yes! We provide comprehensive post-launch support including maintenance, updates, bug fixes, and technical assistance as part of our service commitment.

Can you work with existing codebases?

Absolutely. We frequently work with legacy systems and can integrate with existing infrastructure, refactor code, or migrate applications as needed.

What about data security and compliance?

We implement enterprise-grade security measures and comply with GDPR, CCPA, and other relevant regulations. Data encryption and regular security audits are standard.

Do you offer customized solutions?

Yes, all our solutions are customized to meet your specific business needs. We work closely with you to understand requirements and deliver tailored solutions.

What if I need to scale my application?

Our architecture is designed for scalability. We can handle increases in traffic, users, and data volumes without compromising performance or reliability.

Can you provide references from past clients?

Of course. We have many satisfied clients across various industries. We're happy to provide references and case studies upon request.

What are your service areas?

We serve clients worldwide across North America, Europe, Asia, and beyond. Our team is distributed to provide global coverage and local expertise.

Our Commitments to You

Quality standards and guarantees

Quality Guarantees

鉁?99.9% Uptime SLA

We guarantee 99.9% service availability with comprehensive monitoring and redundancy systems.

鉁?Quality Assurance

Every project undergoes rigorous testing including unit tests, integration tests, and performance testing.

鉁?Security Compliance

Full compliance with GDPR, CCPA, ISO 27001, and industry-specific security standards.

鉁?On-Time Delivery

We commit to project timelines and provide regular status updates and milestone tracking.

鉁?Dedicated Support Team

24/7 technical support with dedicated account managers for enterprise clients.

Ready to Work Together?

Let's discuss your project and explore how we can help

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