Privacy Policy
Last Updated: January 2024 | Effective Date: January 1, 2024
1. Introduction
Henan Qiantian Network Technology Co., Ltd ("Company," "we," "us," or "our") operates various digital products and services, including mobile applications available on Google Play Store and Apple App Store, web-based platforms, and associated services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Name, email address, phone number, mailing address, username, password
- Profile Information: Demographic data, preferences, interests, occupation
- Payment Information: Credit card, debit card, bank account details processed through secure payment gateways
- Communication Data: Messages, feedback, support inquiries, survey responses
- Content: Documents, images, videos, and other content you upload
2.2 Information Collected Automatically
- Device Information: Device type, model, operating system, unique device identifiers (IDFA, AAID)
- Usage Data: Pages visited, features accessed, duration of sessions, clicks, interactions
- Location Data: GPS coordinates, city/region level location (with your permission)
- IP Address: Internet Protocol address, used for analytics and security
- Cookies and Similar Technologies: Web beacons, pixels, local storage data
2.3 Information from Third Parties
- Third-party authentication services (Facebook, Google, Apple Sign-In)
- Social media platforms when you connect your account
- Analytics providers and data aggregators
- Payment processors and financial institutions
- Marketing partners and data brokers
3. How We Use Your Information
We use the information we collect for various purposes:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Personalizing content and recommendations
- Authentication and account security
- Customer service and technical support
- Marketing communications and promotional materials
- Analytics and performance monitoring
- Fraud prevention and security
- Legal compliance and regulatory requirements
- Research and development of new features
- Aggregated statistical analysis
4. Advertising and Ad Networks
4.1 Google AdMob
We integrate Google AdMob in our mobile applications to display advertisements. Through AdMob, Google collects certain information including:
- Device identifiers (AAID for Android, IDFA for iOS)
- IP address
- Device type and operating system
- Approximate location
- Ad interaction data
- User's ad preferences and interests
You can manage your Google ad preferences at https://myaccount.google.com/ads. Google's privacy practices are described in their Privacy Policy at https://policies.google.com/privacy.
4.2 Facebook Audience Network
We may integrate Facebook Audience Network for in-app advertising. Facebook collects:
- Device information and identifiers
- Browsing history and app usage
- Location data
- Demographic information
Review Facebook's data collection practices at https://www.facebook.com/about/privacy.
4.3 AppLovin
AppLovin MAX advertising platform may collect:
- Device identifiers and hardware information
- IP address and location
- App usage patterns and interaction data
- User engagement metrics
AppLovin's privacy practices: https://www.applovin.com/privacy.
4.4 Unity Ads
Unity Ads collects device identifiers, IP addresses, and usage analytics for targeted advertising.
Learn more: https://unity.com/legal/privacy-policy.
4.5 Mintegral
Mintegral may collect device information, identifiers, and usage data for ad serving.
Privacy policy: https://www.mintegral.com/en-US/privacy.
4.6 Vungle
Vungle collects device identifiers, IP addresses, location data, and app usage information.
Details: https://vungle.com/privacy.
4.7 IronSource (Supersonic)
IronSource collects device data, identifiers, IP addresses, and user behavior patterns.
Policy: https://www.ironsrc.com/privacy.
4.8 Ad Types and Data Collection
- Splash Ads (App Launch Ads): Full-screen advertisements displayed on app launch. Collected data includes impression counts, user interactions, and completion metrics.
- Rewarded Video Ads: Video advertisements offering user incentives. Collects viewing completion, engagement duration, and reward claim data.
- Interstitial Ads: Full-page ads at natural breaks. Collects impression data, dwell time, and click-through rates.
- Banner Ads: Small ads displayed at screen top/bottom. Collects impression and click data.
- Native Ads: Ads matching app content style. Collects engagement and interaction metrics.
5. Sharing and Disclosure of Information
5.1 Service Providers
We share information with third-party service providers including cloud hosting providers, analytics companies, payment processors, and customer support platforms.
5.2 Ad Networks and Marketing Partners
As described above, advertising networks collect data for ad targeting and measurement.
5.3 Legal Requirements
We may disclose information when required by law, court order, government request, or to protect our legal rights.
5.4 Business Transfers
Your information may be transferred as part of any merger, acquisition, bankruptcy, or sale of assets.
5.5 With Your Consent
We may share information with third parties when you explicitly authorize such sharing.
6. Data Retention
- Account Information: Retained for the duration of your account plus 2 years after deletion
- Transaction Data: Retained for 7 years for accounting and tax compliance
- Usage Analytics: Retained for 12 months unless longer retention is required
- Marketing Communications: Retained until you unsubscribe
- Advertising Data: Retained per ad network policies (typically 3-6 months)
7. Regional Privacy Laws and Compliance
7.1 European Union (GDPR)
If you are a resident of the EU/EEA, we comply with the General Data Protection Regulation (GDPR):
- You have the right to access, correct, and delete your personal data
- You can withdraw consent at any time
- You have the right to data portability
- You can object to processing including direct marketing
- You have rights related to automated decision-making and profiling
- We retain data only as long as necessary
- We have appointed a Data Protection Officer
7.2 California (CCPA/CPRA)
California residents have specific rights under CCPA/CPRA:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to delete personal information collected
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
- Right to correct inaccurate personal information
7.3 China (PIPL)
For users in China, we comply with the Personal Information Protection Law (PIPL):
- Clear disclosure of personal information processing purposes
- Explicit consent for sensitive information collection
- User rights to access and deletion
- Restrictions on cross-border data transfers
- Data localization requirements for critical information
7.4 Brazil (LGPD)
Users in Brazil have rights under Lei Geral de Protecao de Dados (LGPD):
- Right to access personal data
- Right to correction of incomplete/inaccurate data
- Right to deletion (right to be forgotten)
- Right to anonymization
- Right to data portability
- Right to restrict processing
7.5 United Kingdom (UK GDPR)
UK residents are protected by substantially similar GDPR provisions post-Brexit with additional UK-specific rights.
7.6 Australia (Privacy Act)
We comply with Australian Privacy Principles including:
- Collection of personal information only when reasonably necessary
- Use and disclosure only for primary purpose or related purpose
- Individual right of access and correction
- Data security obligations
- Complaint mechanisms
8. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
- Remember user preferences and login information
- Track website and app usage patterns
- Enable personalization features
- Measure advertising effectiveness
- Prevent fraud
Most browsers allow you to reject cookies or alert you when cookies are being sent. However, rejecting cookies may affect functionality.
9. Children's Privacy
Our Services are not directed to individuals under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected personal information from a child without verification of parental consent, we will delete such information promptly.
For users aged 13-18, parental consent may be required in some jurisdictions. Parents/guardians can contact us to access, review, or delete children's information.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Services, you consent to such transfers.
For EU residents, we ensure adequate safeguards through Standard Contractual Clauses (SCCs) and Binding Corporate Rules (BCRs).
11. Data Security
We implement comprehensive security measures:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication options
- Access controls and role-based permissions
- Regular security training for employees
- Incident response procedures
- Third-party security assessments
However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.
12. Your Rights and Choices
- Access: Request a copy of personal information we hold
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of personal information (right to be forgotten)
- Restriction: Request restriction of processing
- Portability: Receive data in portable format
- Objection: Object to marketing communications, profiling, or automated decisions
- Withdraw Consent: Withdraw previously granted consent
- Opt-Out: Opt out of cookies, targeted advertising, analytics
13. Third-Party Links
Our Services may contain links to third-party websites and applications. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
14. User Responsibilities
- Maintain the confidentiality of your password
- Notify us of unauthorized account access
- Provide accurate and current information
- Update privacy preferences as needed
- Review this policy periodically for changes
15. Contact Us
For privacy-related inquiries, requests, or complaints, please contact:
Data Protection Officer
Henan Qiantian Network Technology Co., Ltd
No. 305, 3rd Floor, Unit 1, Building 2
No. 26 Shamen West Road
Jinshui District, Zhengzhou
Henan, 450000, China
Email: support@qiantiannet.com
Phone: [Contact Number]
We will respond to your requests within 30 days (or as required by applicable law).
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or prominent notice on our website. Your continued use of our Services following such notification constitutes your acceptance of the updated Privacy Policy.
17. Compliance and Accountability
We maintain detailed records of our data processing activities and conduct regular Data Protection Impact Assessments (DPIAs). We have implemented Privacy by Design principles across all systems and maintain documentation of compliance efforts.
© 2024 Henan Qiantian Network Technology Co., Ltd. All rights reserved.